Refund and Exchange Policy

Refund and Exchange Policy

Due to the handmade and intimate nature of our jewellery, we are unable to accept returns for change of mind or if the item has been worn, as this compromises hygiene standards. However, if your item arrives damaged or with a flaw, please contact us within 14 days of receiving your order. We will be happy to arrange an exchange, replacement, or refund for you.

Return Shipping Costs

Please note that return shipping costs are the responsibility of the customer. When returning an item, you will need to cover the cost of shipping back to us. We recommend using a trackable shipping service to ensure your return arrives safely.

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